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Frequently Asked Questions

What is the Commitment to Happiness?

We are committed to your happiness with PrettyLitter. If it isn’t working for you, let us know, and we will do what we can to make it right!

How hard is it to cancel?

Too easy. You have access to your online account 24/7 so you can cancel your club membership at any time, hassle-free.

Is shipping really free?

Yes! Your order ships free across the 48 contiguous states. However, shipping charges may apply for international shipping or any non-contiguous states.

What if I have a problem or question?

Questions? We’re always available to answer any questions you may have now and in the future. Contact us at (800) 838-3381 or meow@prettylitter.co